Installation:

1. Installing SBA Data Explorer Suite from a network or mapped drive.
2. Installing J# and .NET components required for SBA Data Explorer Suite

Running SBA Data Explorer Suite:

1. SBA Data Explorer Suite programs will not run from a network or mapped drive.
2. Can I change the Sample Reports?
3. I get an error message when opening a Sample Report using the Microsoft Office Accounting system sample databases.
4. I see scroll bars at the bottom and side of a 3D Bar chart.  What are they?
5. I get an error message when attempting to Extract data using SBA Data Navigator.
6. I am unable to drag and drop to copy a member into the Selected Member panel or get an error when I try to double click select a dimension member.

Installation FAQs:

1.  Installing SBA Data Explorer Suite from a network or mapped drive causes problems in the install. 
This is most likely a permission problem with the network or mapped drive.  The easiest solution is to copy the install program onto a local drive and then the execute install program  from the local drive.

2.  Installing J# and .NET components required for SBA Data Explorer Suite. 
Both Visual J# and .NET Version 1.1 components are required prerequisites for SBA Data Explorer Suite.  During the SBA Data Explorer Suite installation, the install program checks to see if both of these components are currently installed on the computer.  If not, the install program halts and directs the user to install those components.  Doing so may require that the install process restart from the beginning.  To minimize that possibility, we recommend that the Visual J# and .NET components be installed prior to the SBA Data Explorer Suite installation.  These components can be obtained here:
     .NET Framework Version 1.1 Components:  www.microsoft.com/downloads
     Visual J# .NET Version 1.1 Components: www.microsoft.com/downloads

Running FAQs:

1.  SBA Data Explorer Suite programs will not run from a network or mapped drive.
By default, .NET security prevents .NET programs (.exe's and .dll's) from being executed from a remote computer.  This greatly reduces the possibility of attacks by viruses, Trojan horse programs, etc.  We recommend that the program be installed on a local drive on the local computer and the program be executed from that local drive.

2.  Can I change the Sample Reports?
While you cannot change the sample reports per se, you can modify them by selecting new members from the dimensions, revising Views, creating new Views and then save them to a new file.  These new Analysis files will have a .c3 extension and can be accessed from the Saved Analyses list in Data Navigator.  You can also access these new Analyses files by a Double-Click on the file name from Windows Explorer.

3.  I get an error message when opening a Sample Report using the SBA2006 sample databases.
If you have not opened the SampleProductCompany or SampleServiceCompany this year with Microsoft Office Accounting versions, you will need to do so.  When you do, Microsoft Office Accounting  will update the dates in those databases to the current year.  The Sample Reports have been defined for the most current year.  The error message is attempting to inform you that the time periods selected in the Sample Reports Saved Analyses specify time periods that do not exist in the company database chosen.

4.  I see scroll bars at the bottom and side of a 3D Bar chart.  What are they?
3D Bar charts can be rotated and tilted to obtain a better view of the data.  This change of perspective can be accomplished by using the two scroll bars or by dragging the image with the mouse button clicked.

5. I get an error message when attempting to Extract Data using SBA Data Navigator.
It is possible for a Microsoft Office Accounting database to not have data to extract to create some of the SBA Data Explorer Suite cubes.  If this is the case, you will get a message stating that the cube cannot be processed and will not be created.  An example might be a business with no employees or with no employees added to the Microsoft Office Accounting database.  In that case, when SBA Data Navigator attempts to extract employee data it will encounter a situation where the Employee Hours cube cannot be created.  Similar situations can occur with no Microsoft Office Accounting versions data for Vendors, Items and Customers.

6. I am unable to drag and drop to copy a member into the Selected Member panel or get an error when I try to double click select a dimension member.
Click on the blank area of the Selected Members panel to unselect any members in the Selected Members panel, then you should be able to use drag and drop or double click selection.